About MaterialHut

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 If you wish to return your order within 28 Days, you have two options:   and for certain itemsspecific

1. You can bring the items along with your invoice to our branch. 

2. Alternatively, you can request a returns form, fill it out, and send it along with the item(s) to us using your local post office.  

 Please note that for certain items, a 15% restocking fee may apply. 

**Under 28 Days:** We understand how frustrating it can be when an item is faulty. Rest assured, if this happens to you, we will arrange to collect it from you at no charge and provide you with either an exchange or a refund. Your satisfaction is our priority.

**Over 28 Days:** If your item is beyond the 28-day period, we recommend checking if the manufacturer offers a helpline, repair service, warranty service, or a collection and repair option. If you find there’s no warranty or repair service available, please don’t hesitate to reach out to us via email or visit our branch. Our team is here to support you and help you figure out the next steps.